We help investors and consumer-facing businesses understand and navigate the highly dynamic retail and leisure landscape.

Consumer businesses face a fast-changing landscape. The internet has transformed shopping and buying habits, increasing the penetration of omni-channel

retailers and creating more empowered, better informed consumers. Leisure spend is adapting to changes in generational demands, and

across all sub-sectors consumers are placing increased value on high-quality experiences.

Our expertise We have extensive experience advising both management teams and investors in fast growing and leading consumer businesses.

Consumer products: We work with businesses across the value chain, from private label manufacturers and suppliers to well-known branded goods.

Retail: Our experience is cross-channel, including both bricks- and-mortar and online-only players.

Travel and tourism: We have deep sector knowledge covering both domestic and outbound travel. We regularly work with site owners, travel operators and holiday aggregators.

Food and beverage: We work with manufacturers and brands covering some of the world’s largest names and fastest growing start-ups.

Hospitality: In an ever-changing sector we have experience with grab-and-go, casual dining and other multi-site concepts.

 
Our expertise We have extensive experience advising both management teams and investors in fast growing and leading consumer businesses.

Consumer products: We work with businesses across the value chain, from private label manufacturers and suppliers to well-known branded goods.

Retail: Our experience is cross-channel, including both bricks- and-mortar and online-only players.

Travel and tourism: We have deep sector knowledge covering both domestic and outbound travel. We regularly work with site owners, travel operators and holiday aggregators.

Food and beverage: We work with manufacturers and brands covering some of the world’s largest names and fastest growing start-ups.

Hospitality: In an ever-changing sector we have experience with grab-and-go, casual dining and other multi-site concepts.

What we do Some of the ways we help organisations include:

Consumer insights and behaviours: Knowing who you are serving is critical. We help our clients understand who their customer is, what their motivations are and how this should inform their strategy.

Location and roll-out strategy: We help multi-site retail and leisure businesses develop their roll-out strategy and prioritise locations. Our approach is highly data-driven, combining data from local socio-demographics, business KPI’s and competitors.

Market entry strategy: We support clients in the research, analysis and prioritisation of new markets. We help in both stress testing of current plans and the collaborative development of new strategies.

 
What we do Some of the ways we help organisations include:

Consumer insights and behaviours: Knowing who you are serving is critical. We help our clients understand who their customer is, what their motivations are and how this should inform their strategy.

Location and roll-out strategy: We help multi-site retail and leisure businesses develop their roll-out strategy and prioritise locations. Our approach is highly data-driven, combining data from local socio-demographics, business KPI’s and competitors.

Market entry strategy: We support clients in the research, analysis and prioritisation of new markets. We help in both stress testing of current plans and the collaborative development of new strategies.

Insights

The changing British holiday

The rise of staycations? It’s still happening. Domestic travel will see a sustained bump from the COVID-19 pandemic.

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Consumer sentiment in a COVID-19 world

CIL’s Consumer Pulse Survey has measured consumer sentiment throughout 2020, identifying changes in intent and long-term behaviour as we adjust to a new kind of normal.

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Latest in Consumer 2020

Over the past year, CIL surveyed 52,000 consumers to find the overarching trends affecting the consumer market.

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Sector Lead For more information contact:
Liam McGuiness Liam McGuinness +44 20 3829 2765
LinkedIn
Liam leads CIL's consumer practice and heads our internal knowledge management and collaboration practice. He oversees a team of data scientists that work across client projects.
Read more
 
Sector Lead For more information contact:
Liam McGuiness
Liam McGuinness +44 20 3829 2765
LinkedIn
Liam leads CIL's consumer practice and heads our internal knowledge management and collaboration practice. He oversees a team of data scientists that work across client projects.
Read more